Fuze Post Purchase Upsell | Thank You Page Functionalities and Setup Guide
Introduction:
The Thank You page is an essential part of Fuze Post Purchase Upsell, offering merchants the opportunity to enhance their customers' post-purchase experience. In this guide, we will explore the various functionalities and setup options available for the Thank You page. By optimizing this page, merchants can maximize revenue and engage customers with upsell and cross-sell opportunities.
Overview of Thank You Page Functionalities:
Thank You Page Setup: After an order is completed, customers are redirected to the Thank You page. The Fuze app allows merchants to customize this page by selecting products to display in the upsell section of the Fuze widget.
Color of Discounted Price: On the Thank You page, the discounted price is displayed in red, ensuring it catches customers' attention and highlights the savings they can enjoy.
Independence of Thank You Page Widget and COD Funnels: The Thank You page widget and Cash-on-Delivery (COD) funnels are independent of each other, providing merchants with flexibility in managing their post-purchase offerings.
Thank You Page Setup Steps:
To optimize the Thank You page, follow these four steps:
Displaying the Thank You Page Widget: Once the Thank You page setup is complete, the Thank You page widget will be visible on the page. This widget includes the upsell section and, if applicable, the cross-sell section.
The discounted price in the upsell section is displayed in red.
When the "Compare at price" value is updated in the Thank You page funnels/Update product modal, the price is shown in red.
If the "Compare at price" value is not set, the current price of the product is displayed in black.
The discounted price in the cross-sell section (if available) is also shown in red.
When the "Compare at price" value is updated in the Thank You page funnels/Update product modal for a product in the cross-sell section, the price is displayed in red.
If the "Compare at price" value is not set, the current price of the product is displayed in black.
Utilizing Coupons: Merchants can create coupon codes and apply them to products in the upsell and cross-sell sections of the Thank You page and Email widgets. Here are the key points related to coupons:
The updated price, considering the applied coupon code, is correctly displayed as the original price plus the price from Shopify (if the product has a "Compare at price") plus the actual price based on the coupon code.
Coupon codes can be edited, and the changes are applied to the prices of products in the upsell and cross-sell sections of the Thank You page and Email widgets.
When no coupon code is applied, the product prices are correctly displayed based on the information from Shopify/Products and any changes made in the Thank You page funnels tab/Update product modal.
Clicking a product in the upsell and cross-sell sections redirects customers to the product page with the applied discount (the coupon code is automatically applied during checkout).
Revenue from the purchased product is accurately added to the app, and statistics are updated accordingly.
Thank You Page Message for Additional Payment Banner: The Thank You page funnels page displays a banner with a message for additional payment. This message helps merchants clearly communicate any outstanding payments required from customers.
Easy Access to Thank You Page Setup: The Thank You Page Setup button is conveniently located on the Thank You page funnels page. This placement ensures that merchants can easily access and edit the Thank You page settings as needed.
Onboarding Process:
The onboarding process for the Thank You page setup consists of two simple steps. Merchants can follow these steps to configure their Thank You page effectively.
Conclusion:
By leveraging the Thank You page functionalities and carefully configuring the settings, merchants can create a compelling post-purchase experience for their customers. Utilizing the upsell and cross-sell opportunities, as well as incorporating coupon codes, can lead to increased revenue and customer engagement. For more information or assistance, please refer to the "Thank You page funnels" tab, where you can access detailed settings and view valuable statistics.
The Thank You page is an essential part of Fuze Post Purchase Upsell, offering merchants the opportunity to enhance their customers' post-purchase experience. In this guide, we will explore the various functionalities and setup options available for the Thank You page. By optimizing this page, merchants can maximize revenue and engage customers with upsell and cross-sell opportunities.
Overview of Thank You Page Functionalities:
Thank You Page Setup: After an order is completed, customers are redirected to the Thank You page. The Fuze app allows merchants to customize this page by selecting products to display in the upsell section of the Fuze widget.
Color of Discounted Price: On the Thank You page, the discounted price is displayed in red, ensuring it catches customers' attention and highlights the savings they can enjoy.
Independence of Thank You Page Widget and COD Funnels: The Thank You page widget and Cash-on-Delivery (COD) funnels are independent of each other, providing merchants with flexibility in managing their post-purchase offerings.
Thank You Page Setup Steps:
To optimize the Thank You page, follow these four steps:
Displaying the Thank You Page Widget: Once the Thank You page setup is complete, the Thank You page widget will be visible on the page. This widget includes the upsell section and, if applicable, the cross-sell section.
The discounted price in the upsell section is displayed in red.
When the "Compare at price" value is updated in the Thank You page funnels/Update product modal, the price is shown in red.
If the "Compare at price" value is not set, the current price of the product is displayed in black.
The discounted price in the cross-sell section (if available) is also shown in red.
When the "Compare at price" value is updated in the Thank You page funnels/Update product modal for a product in the cross-sell section, the price is displayed in red.
If the "Compare at price" value is not set, the current price of the product is displayed in black.
Utilizing Coupons: Merchants can create coupon codes and apply them to products in the upsell and cross-sell sections of the Thank You page and Email widgets. Here are the key points related to coupons:
The updated price, considering the applied coupon code, is correctly displayed as the original price plus the price from Shopify (if the product has a "Compare at price") plus the actual price based on the coupon code.
Coupon codes can be edited, and the changes are applied to the prices of products in the upsell and cross-sell sections of the Thank You page and Email widgets.
When no coupon code is applied, the product prices are correctly displayed based on the information from Shopify/Products and any changes made in the Thank You page funnels tab/Update product modal.
Clicking a product in the upsell and cross-sell sections redirects customers to the product page with the applied discount (the coupon code is automatically applied during checkout).
Revenue from the purchased product is accurately added to the app, and statistics are updated accordingly.
Thank You Page Message for Additional Payment Banner: The Thank You page funnels page displays a banner with a message for additional payment. This message helps merchants clearly communicate any outstanding payments required from customers.
Easy Access to Thank You Page Setup: The Thank You Page Setup button is conveniently located on the Thank You page funnels page. This placement ensures that merchants can easily access and edit the Thank You page settings as needed.
Onboarding Process:
The onboarding process for the Thank You page setup consists of two simple steps. Merchants can follow these steps to configure their Thank You page effectively.
Conclusion:
By leveraging the Thank You page functionalities and carefully configuring the settings, merchants can create a compelling post-purchase experience for their customers. Utilizing the upsell and cross-sell opportunities, as well as incorporating coupon codes, can lead to increased revenue and customer engagement. For more information or assistance, please refer to the "Thank You page funnels" tab, where you can access detailed settings and view valuable statistics.
Updated on: 05/07/2023
Thank you!